Having the latest booking technology available at any hotel chains only makes the job easier for the staff, as well as faster for the customers. As the travel market continues to grow and diversify, and alongside all the expansions and upgrades taking place within the Group’s companies, JAZ Hotels & Resorts has upgraded its reservation system to Fidelio Suite 8. This Property Management System (PMS) is a tool used to connect multiple properties. Having the company’s staff operate using this kind of high-speed technology will provide direct access to the hotels’ reservation systems, making it uncomplicated for the staff to check availabilities and make bookings for customers.

Technically, this hotel connector software is designed for profile synchronization, placing individual reservations in different properties, checking availability in multiple properties, as well as exchanging statistics within a hotel chain or between multiple properties. This system will consequently establish a connection between all the Group’s 32 hotels and the main head office, beginning with JAZ Mirabel Beach Resort as of January 8th, 2008, and having the entire process being completed by May, 2008. As for JAZ Cruises and Travcotels, the company’s subsidiary Nile Cruise companies, they will be implementing this system by the end of 2008.

JAZ Hotels & Resorts Call Centre will also be directly connected to the PMS through myfidelio.net. This application is an enterprise solution for the hospitality industry providing central reservation management services and connections to worldwide distribution channels. The myfidelio.net business focus is on easy to handle, integrated technology and reservation services allowing hotel operators to maximize their sales activities. It is linked via a switch company to all four major GDS. Through this dedicated interface, hotels are distributed to more than 500,000 travel agency terminals worldwide.